With the completion of the Birmingham Coach Station, I wandered over the new shiny tiles hopefully looking for a free Cashpoint. I was so disappointed that I could not find one, so I decided to email National Express about the matter:
Hi,
First of all I’d like to compliment you on the completion of Birmingham
Coach Station. I had a wander around yesterday and the facilities and
building is amazing. Now i have a query as a regular user of this Coach
Station and as a resident of nearby Digbeth. Currently I feel the station
is lacking a Free Cash Point. If your customers need to get cash out their
only option as I can see is to use a pay for Cash Point over the road in a
news agents. Do you have plans to add a cash point, if not would you
please consider this?
Many Thanks
A few days later I am happy to report that Amanda Dudley from National Express responded as follows:
Thank you for your compliments
There are plans for a cash machine to go in early 2010 the hole is in place behind the cladding with a room at the rear as specified by the bank.
Good news fellow residents and Digbeth fans 
That is good news indeed, I’m so surprised that no bank has previously wanted to install a cash machine in the area.
Excellent bit of investigative journalism
Could you email them again and ask if they have any plans to clean the streets?
It’s a long shot, but you know..
Very well done. You have achieved meaningful change via your blogging etc. A long overdue basic need fulfilled. I’m sure Digbeth’s lack of cashpoints puts a lot of people off going out in the area who aren’t already aficionados.This is basic infrastructure!
Yay! Well done on the scoop Carl, can’t wait to get crisp, new notes from the first free Digbeth cashpoint!
I think we should hold a very special opening ceremony for this. I expect to see everyone out in force for the cutting of the ribbon, televised cash withdrawl followed by a drinks reception with light canapes in the Starbucks.
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Thanks Nicky
I want to put a sticker on it that says “Digbeth Loves this Cash point, Vandals will by lynched by an angry mob.”
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